Show Policy
Seating for shows begins 45 minutes before start time. All tickets are Will Call. To claim tickets, tell the greeter your name and present a valid ID. We release unclaimed seats 15 minutes before start time, so arrive early. If you’re unexpectedly delayed and pre-purchased tickets, call (608) 658-5153, or email shows@monkeybusinessinstitute.com. It’s not guaranteed we’ll get the message in time, but contacting us may prevent releasing your tickets for walk-up purchase.
Class/Camp Cancellation and Refund Policy
With notice of cancellation by customer at least two full weeks before the start of class, full refund or future class credit will be issued (no credit issued for camps). With notice of cancellation by customer one full week prior the start of class, 50% refund or 50% credit for a future class will be given (no credit issued for camps). With less than one full week (6 days) notice of cancellation by customer, no refund or future class credit will be given.